919 872-3943
  • PHONE
    919.872.3943
  • EMAIL
    web@thetidymaids.com
  • ADDRESS
    3029 Stonybrook Drive #110
    Raleigh, NC 27604
    Raleigh Tidy Maids
  • REVIEWS
    House Cleaner Reviews RDU
  • Tidy Maids

The #1 Rated House Cleaning Service In Raleigh

We are a local company, not a franchise. We have great employees who deliver consistent quality. Our turnover is half the industry average. We keep our best performers. You are assigned a Team Leader so a different crew isn’t cleaning your home each time. We serve Raleigh, Wake Forest, Knightdale, Garner, and Eastern Cary.

Satisfaction Guarantee

We stand behind our people, and will guarantee that our work meets your expectations. We do not force you into any long term contracts. Voted “Best House Cleaning Service in Raleigh” • Licensed, bonded, insured (including workers compensation coverage) • Weekly, biweekly, or monthly service options with dedicated Team Leader

What is Our Residential Cleaning Process?

We have a task list for your clean. Also, we can incorporate many special instructions. For each clean, the Team Leader has a work order with all the specifics for your house.

Kitchen & Dining Area

The Tidy Maids will wash, scrub and sanitize outside of range hoods, drip pans, glass top stoves cleaned, door, door frames hand wiped, light switches cleaned, fronts of appliances cleaned and shined, knick-knack areas cleaned, light switches cleaned, fronts of all cabinets hand wiped, baseboards dusted and spot checked, window sills hand wiped, blinds dusted, cobwebs removed, floors vacuumed and hand washed, rugs/carpets vacuumed, all furniture handwiped/dusted, countertops cleaned, sinks cleaned and chrome shined, microwave cleaned inside and out, general dusting. For an additional charge, we will also clean oven, refrigerator, and inside of cabinets.

Bathroom Cleaning

Tile walls, tubs, showers cleaned, shower doors cleaned, vanity and sink cleaned, mirrors and chrome fixtures cleaned and shined, floor vacuumed and hand washed, carpets vacuumed, toilets thoroughly cleaned inside and out, window sills and blinds dusted, cobwebs removed, doors/doorframes hand wiped, fronts of cabinets cleaned, baseboards dusted and handwiped, general dusting, chemical treatment for mold and mildew, light switches cleaned.

Bedrooms

Feather dust all knick-knacks, hand wipe all flat surfaces, doors and frames hand wiped, picture frames dusted, ceiling fans, ceiling corners, and air vents dusted, window sills and blinds dusted, wood floors vacuumed and hand-schmopped, stairs vacuumed, empty closet floors vacuumed, all readily-accessible floors vacuumed, baseboards dusted and spot checked, furniture vacuumed upon request, accessible areas under furniture vacuumed/damp mopped, general dusting, glass doors and mirrors cleaned. Bed linens changed if clean set left on bed (old linens moved to laundry room).

Frequently Asked Questions

Do I need to be present on my house cleaning date?

No you do not. Many customers chose not to be home. As long as you have provided us a key, which is stored in a secure location, you do not need to be home.

How do you handle pets?

We work well with them. If your pet is overly active you may chose to crate your pet or put it in a spare bathroom. Just leave instructions with us and we will gladly work around your pet. And with your permission we even give them a treat before the cleaning to set them at ease.

What forms of payment do you accept?

We accept personal checks, Visa, Master Card and Discover. If you pay by check leave it on the kitchen table the day of your service. If you have provided us with a credit card we will charge you the day of your service.

Can I Change my appointment date?

Yes. Depending on availability you may change your appointment date. Just give us a call and we will adjust your schedule. We do request a 48 hour notice.

How many people will clean my home?

We work most often in teams of 2, and occasionally 3. We have found that 2 is the optimal number. Any less, and morale is affected. And, too many people in one house leads to decreased productivity.

Do I need to provide anything (eg: cleaning products)?

No. Our teams will arrive with all the equipment and supplies they need to do the job. If you want a particular cleaning solution used (eg: a special wood floor cleaner), you can provide it. We will note this in your work order and use the requested product. But, our supplies and solutions are professional strength and chosen for their effectiveness.

Do I need to do anything before the team arrives?

Any organization of items would be helpful. This way, our teams can focus on scrubbing, sanitizing, cleaning. They will organize items to some degree to get to the job of cleaning. However, we’ve encountered floors full of toys, etc., and this add substantially to the time to clean the house.

How do I need to know when my next cleaning will occur?

Our teams leave behind a form stating who cleaned the house and the date of the next cleaning. If you’d like to reschedule, you can call us. Or, if you forget, give us a call and we’ll review the schedule with you.

Do I need to leave a tip?

This is not required. You can if you’d like, but unlike a restaurant wherein it is customary to leave a 15-20% gratuity, we do not require or expect this.

What intervals can I arrange for recurring service?

We have maid service intervals of every week, every 2,3,4, or 6 weeks. Biweekly (every other week) is by far the most common interval our customers choose, followed by monthly and weekly.

Do you have contracts?

No. You can cancel any time. We just ask for 48 hours notice of cancellation. We expect to earn your business with every clean and we have a very high customer retention rate.

Our goal is to have you become a happy customer for years, not months.

Call Today!   919-872-3943 For Your Free Raleigh House Cleaning Estimate.

© 2011-15 Copyright Ian Hart All Rights Reserved.

3029 Stonybrook Drive #110
Raleigh
NC
27604